國家衛生研究院 NHRI:Item 3990099045/16162

NHRI > National Center for Geriatrics and Welfare Research > Wan-Ju Cheng > Periodical Articles > Item 3990099045/16162

Please use this identifier to cite or link to this item: http://ir.nhri.org.tw/handle/3990099045/16162

Title:	Associations between labor control through digital platforms and workers' mental wellbeing: A survey of location-based platform workers in Taiwan
Authors:	Cheng, Y;Cheng, WJ;Lin, RT;Wang, YT;Ko, JJR
Contributors:	National Center for Geriatrics and Welfare Research
Abstract:	Background: Platform work offers flexibility and autonomy to workers, but there are concerns about the impacts of excessive labor control exercised by digital platforms using algorithmic management. This study assessed the level of labor control exerted by digital platforms and explored its associations with psychosocial work conditions and workers' mental well-being. Methods: A total of 487 location-based platform workers in Taiwan, encompassing ride-hailing, delivery, and house chore services, participated in this questionnaire survey. A 5-item scale was created to assess platform-mediated labor control. Psychosocial work conditions, including demands, job control, work rewards, and mental well-being, including burnout and self-rated mental health status, were assessed using validated instruments. Cronbach's α and principal component analysis were employed to assess the validity of the labor control scale. Logistic regression analysis and path analysis were conducted to investigate the relationship between labor control and workers' mental health. Results: Exploratory factor analyses confirmed the structural validity and the internal consistency of the scale. Logistic regression models revealed that higher levels of labor control were associated with an increased risk of burnout and poorer mental health. Path analyses further indicated that higher labor control through digital platforms raised mental health risks by increasing job demands. Conclusion: Algorithmic management is associated with increased stress among platform workers as they try to meet the platform's performance metrics.
Date:	2024-08-26
Relation:	Safety and Health at Work. 2024 Aug 26;Article in Press.
Link to:	http://dx.doi.org/10.1016/j.shaw.2024.08.003
JIF/Ranking 2023:	http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcAuth=NHRI&SrcApp=NHRI_IR&KeyISSN=2093-7911&DestApp=IC2JCR
Cited Times(Scopus):	https://www.scopus.com/inward/record.url?partnerID=HzOxMe3b&scp=85203965964
Appears in Collections:	[Wan-Ju Cheng] Periodical Articles

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